Tidying your digital spaces
and transforming your flow
Our mission
Neatly Knowledge is here to help transform your company’s digital content into an organized, clear, accessible, and highly efficient information system.
Molly (the driving force behind Neatly) truly enjoys assessing, curating, building, editing, and organizing knowledge systems and content.
With over 10 years of content strategy and management within tech, she’s here to help design and strategize structures that help reduce chaos, eliminate redundancies, and leave your digital workspace feeling light, purposeful, and poised for growth.
Examples of what we offer
Prep & Polish
For teams who need a quick refresh of their content spaces, or the content itself.
Examples include:
Content auditing (up to 75 articles)
Content quality report
Lightweight cleanup and improvements
Style and tone guide
Communications plan
Guide & Organize
For teams ready to restructure and refresh their knowledge space(s).
Examples include:
Review of knowledge base and report of overall needs
Survey of key stakeholders and users
Information architecture mapping
Content cleanup and editing of up to 150 articles (more can be added)
Communications plan
Data and reporting plan
Ongoing maintenance plan
Foundation & Flow
For companies and teams who are just starting out and don’t know where to begin.
Examples include:
Surveying your users and key stakeholders to assess information needs
Brand-new Help Center and/or Knowledge Base setup
First 20–40 articles written from scratch (more can be added)
Templates for future articles
Tone, voice, and style guide specific to your company/brand
Suggested governance structure
Launch roadmap and setup support
Full help center / knowledge base rebuild
Taxonomy and metadata design
Information architecture mapping
Communications plan
Who We Are
The woman behind Neatly Knowledge is Molly Bray-Yurovchak. She’s designed, built, and scaled content systems for companies like: Airbnb, Stripe, and Acorns.
Some of her favorite projects have included:
Auditing content
Taxonomical architecture
Information governance
Authoring style and tone guides
Communications planning
Molly holds a Masters in Library and Information Science from the University of Washington with a focus on accessible, user-centered information.
Get in touch!
If your Help Center, workflows, or internal documentation feel overwhelming or out of control, Neatly Knowledge is here to help.
We’ll organize, restructure, and elevate your content so it’s easy to find, easy to use, and easy to maintain—bringing joy (and relief!) back to your information spaces.
Use the form to the right (below on mobile) to let me know what kind of project you need support for, and we’ll coordinate on a time that works for both of us to discuss.
